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Your spotlight on local services

Who Knows: Healthwatch Annual Review 2017-18


Did you take part on our annual review? If you did, then a big thanks. 

Our key findings were:

  • 79% of the respondents said they had not been aware of Healthwatch prior to taking the survey.
  • Majority (76%) of the respondents indicated they use Facebook whilst 39% said they use Instagram. These figures will assist Healthwatch to share information through the relevant social media channels.
  • The findings from the survey show that there is little awareness amongst the public about the role of Healthwatch. There is a need to have a clear precise message about the role Healthwatch has, the impact we have and the services we offer.
  • People told us we should look into access to GPs as part of next year’s work plan. Mental Health was also an area which was highlighted.

Take a look at the full report for more! 


Who Knows 2017-18


Healthwatch Barking and Dagenham
Lifeline House
25 Neville Road
Dagenham, Essex RM8 3QS