The Healthwatch organisations from Redbridge, Havering and Barking and Dagenham were asked by the Outer North East London Joint Health Scrutiny Committee to gather the views of patients using chemotherapy services at Barking and Dagenham, Havering and Redbridge University Trust (BHRUT). The service was changed in October 2018 without consultation, the changes meant that BHRUT provides chemotherapy from the Queens Hospital site in Romford and closed the site at King Geroge Hospital in Redbridge.

A focus group was held with patients and carers who had recent experience of using chemotherapy services at Queens and King George’s Hospitals. Please see report for full details.