Healthwatch can enter certain health and social care premises to view the care being provided. This includes premises such as hospitals, care homes and doctors surgeries etc.
Healthwatch compiles a report from what service users have said at the visits and make recommendations or suggestions for improvements and also highlight what is working well.
The Enter and View programme is an important part of the Healthwatch activity and the law enables Healthwatch to undertake these visits.
Visits can be unannounced or announced.