Healthwatch Barking and Dagenham to continue delivery through local charity LifeLine Projects

We're delighted to announce that LifeLine Projects have again been appointed by Barking and Dagenham Council to deliver Healthwatch in the borough after a tender process. LifeLine have hosted Healthwatch in Barking and Dagenham for the last five years and will continue to ensure that residents’ voices are heard and that their feedback makes a difference.

We're here to listen to the issues that really matter to people and to hear about your experiences of using local health and social care services. We’re entirely independent and impartial, and anything you share with us is confidential. Healthwatch uses your feedback to better understand the challenges facing the NHS and other care providers and we make sure your experiences improve health and care for everyone – locally and nationally. We can also help you to get the information and advice you need to make the right decisions for you and to get the support you deserve.

In the coming months, the team will work on building a stronger Healthwatch team of both staff and volunteers to ensure that local people continue to have their voices heard. We look forward to seeing people of Barking and Dagenham get involved – both residents, and those working in the borough.

Nathan Singleton, LifeLine Projects CEO

Healthwatch provides a strong voice for all age groups in the community, including children, young people and families. We are keen for people to get involved, everyone is welcome, and everyone’s story matters. There are a number of ways local people can take part—you can share your views, join our newsletter, or even volunteer with us.

Manisha Modhvadia, Acting Healthwatch Manager

At some point in our lives, either ourselves or loved ones will need to access health or care services and—let’s be honest—we, of course, want them to be good quality. That’s why it’s really important that you share your experiences—whether good or bad, happy or sad.

If you’ve had a negative experience, it’s easy to think there’s no point in complaining, that ‘nothing ever changes’. Or, if you’ve had a great experience, you might ‘wish you could say thank you’ but didn’t know how to. Remember, your feedback is helping to improve people’s lives. So, if you need advice, or you’re ready to tell your story—we’re here to listen.

Remember every story that is shared brings useful information and insightful evidence to local Healthwatch as they have a power to challenge decision makers.

So why not connect with us and make a difference? Share Your Story via the website or get in touch with us via email or telephone.