Healthwatch carries out Enter & View Visits to monitor services based on feedback received from the public. This year, one area of service that Healthwatch Barking and Dagenham is focusing on for patients’ experiences is local GPs.
This visit is part of a programme of visits and looked at areas of service that included:
- Appointment Waiting Times
- Consultation Times
- Staff Conduct
- Urgent appointments
- Quality and standards of information