Events

Leaving hospital during the pandemic has been very different compared to what it was like pre-lockdown. So much has changed that it has affected patients far more.

From 20th March 2020 the government issued new national guidance concerning hospital discharge, that all NHS Trusts, Community Health Services and Social Care Providers should adhere to. Under the new guidance acute and community hospitals are required to discharge patients from their care as soon as it is deemed clinically safe to do so. Information explaining the new discharge process was to be given to all patients when admitted to hospital.

What is your experience of hospital discharge? Perhaps a relative or friend has had that experience? 

How well did the process serve people who were being discharged into care homes or needing care support at home?

Why not come along, join the conversation in an informal space, to share your views and experiences - Register for free here Hospital Discharge 

Join us for a virtual coffee and chat session. COVID-19 has changed the way services are being provided, this was and still is for the safety of service users and staff. Our team are holding a number of coffee and chat sessions to hear what your experiences of accessing health and care have been like during this pandemic.

Our next session is focused on Blood Testing Services. The session is being held to find out what residents currently think about blood testing services and what can be improved for the future.

Was it easy to get a blood test form from you practice?

How did you book your blood test slot and what was the process like?

Did you email or call for an appointment slot? Was this quick? Or did you have to make contact several times?

Your views will make a difference in improving services for the future.

We want to hear the what worked and what needs to improved.

This session will be conducted via Zoom. You may also telephone in if you don't have access to a computer.

We will email our details on how to join on the day of the event

Click here to register 

We are inviting residents of Barking and Dagenham, their friends, carers, and family members, to share your stories of mental health provision during COVID-19.

We also want to hear from people who work in the borough.

Join us and share that your experiences of accessing your mental health services - we want to hear about what worked and what did not work.

What are your concerns? Did anything stop you from accessing your services?

Was technology a challenge or barrier to receiving services?

Were you able to speak to a professional when needed?

This session will be conducted via Zoom. You may also telephone in if you don't have access to a computer.

We will email our details on how to join on the day of the event.

Click here to register 

We are inviting residents of Barking and Dagenham, their friends, carers, and family members, to share your stories of GP services provision during COVID-19. We also want to hear from people who work in the borough. 

Join us and share that your experiences of accessing your GP services - we want to hear about what worked and what did not work.

Should the new ways of accessing GP services continue? How can these be improved?

What are your concerns? Did anything stop you from accessing your GP services?

Was technology a challenge and a barrier?

This session will be conducted via Zoom. You may also telephone in if you don't have access to a computer.

We will email our details on how to join on the day of the event.

Click here to register 

We are coming to Marks Gate Community Centre to listen to your views and concerns about local health and care services. If you live nearby why not pop in and share your stories, your views will help us challenge service providers and improve the quality of local health and care services. 

Our Healthwatch officers will be at Dawson’s Hall, talking to local people about their experiences of health and care. If you live nearby come along and share your experiences with us. 

Members of the Healthwatch team will be stopping off at Fanshawe Community Centre in order to gather your views on local health and care services. Do not miss it!

Are you going to be attending the support group on Thursday 27th February? We will be coming along to speak to you about your experiences of accessing health and care services. 
 

We will be at the George Crouch Centre, come and talk to us about your health and care services! 
 

NHS England will be holding an engagement event in central London aimed at patients and patient representatives of the deaf or hard of hearing community and commissioners and providers of NHS 111 services to improve the patient experience. There will also be deaf and hard of hearing organisations in attendance, and colleagues from NHS England.

The purpose of the event is to explain how the current NHS 111 service operates and to explore where potential improvements can be made. Information heard on the day will be used to inform developments in the NHS 111 service as we continue to make improvements to the patient experience. The agenda will be made available shortly.

NHS England would like, patients, patient representatives and organisations to bring their ideas and experience of the current service and/or their suggestions for service improvement, and in turn we can answer any questions you may have about what the NHS 111 service can offer.

Please note that this event is free but is by ticket only, and you must register in order to confirm a place. There are a limited number of spaces, so please book early to avoid disappointment. When all places are full, registration will automatically close. Please ensure you bring your ticket with you on the day. Lunch and refreshments will be provided.

British Sign Language interpreters, lip-speakers and speech-to-text type interpreters will be present at this event. There will also be a hearing loop throughout as well as disabled access as standard. There will be an opportunity to tell us about any other accessibility requirements you may have during registration. 

Travel to this event and other reasonable expenses that have been agreed in advance will be covered/reimbursed. Please email england.integratedurgentcare@nhs.net with full details. Rail/underground tickets will be booked by the team for you prior to the event. For directions to the Museum of London Docklands, please see here: https://www.museumoflondon.org.uk/museum-london-docklands/plan-your-visit

To book your place and to find out more please visit https://www.events.england.nhs.uk/events/nhs-111-deaf-and-hard-of-hearing-patient-engagement-event

Make sure you come along and share your experiences of health and care services with our team. We are looking forward to speaking to as many residents as possible. You can talk to us about a wide range of services you have used including:

• GP services
• Mental health services
• Hospital services
• Dental services
• Social care services

 Our Healthwatch Officer Manisha, will be at the centre to hear your stories of accessing health and care services.

Manisha, our Healthwatch Officer, will be at Leys Childrens Centre. Come along and share and your experiences of health and care services with her.

Taking your children to a session at Becontree Children’s Centre? Our Healthwatch Officer Manisha is looking forward to speaking with parents about their experiences of using health and care services.
If you have recently used a health or social care service for your child or yourself please share what you thought of the service with Manisha on the day!

Last year 36% of residents and businesses told us they wanted to see us at local shopping centres.  This year the team are visiting shopping areas and supermarkets near YOU. Join us in improving health and care for the local population by sharing your feedback with us. 

Our team will be having a stand for a few hours at Eastbrookend Country Park Millennium Visitor Centre to speak to visitors about their experinces of accessing health and care services. 

Speak to us about what has worked for YOU and how improvements can be made! 

London Borough of Barking and Dagenham Council  along with partners from across the borough are hosting a week of events for Older People’s Week running from 30 September to 4 October to celebrate our older residents and the contribution they make to our community.  Check out the plan and see what you fancy doing. 

Don’t miss out on the sixth annual youth parade, the day is to celebrate young people and their contribution to the borough. There will be a number of activities on the day. Something for everyone to do!  We will also be having a stand and running some activities- come along and say hello to our staff and volunteers!

Last year residents said they wanted our team to visit leisure centres, so they can speak to us before going for their weekly swim or attendimg the gym. This year we are visiting the local centres to capture your views of local health and care services! 

See if you can spot us at Valence Park! We want to speak to as many people in the park about their experiences of health and care services. Have you recently been to the GP or Pharmacist? Do you or a loved one access home care services? Please do stop and share your views with us. Looking forward to seeing some of you on the day! 

If you spot our staff and volunteers outside Becontree Train Station, then share your experiences of health and care services with us! You can share your stories about any services you or a loved one have used, for example, GPs, hospital services, dental care, care homes. 

A member of our team will be in a venue near you!
Come and find out more about who we are and share your health and care experiences with us!
 

If your travelling from Becontree Station or you live in the area come and share your stories of health and care with us!