Keeping well and warm this winter

Your physical and mental well-being become more important as winter approaches. We have advice and tips to help you stay well this winter.

NHS and social care services are already under a lot of pressure. This winter, pressure on care could be even greater and be exacerbated by:

• The current backlog of care, with waiting lists for elective care at record levels.

• New waves of COVID-19, flu, and other winter illnesses.

• The cost-of-living crisis, with more people being physically and psychologically affected by cold weather because they have had to cut back on food and heating.

Reduce the transmission of Covid-19

Being knowledgeable about the illness and how the virus transmits is the best defence against the spread of Covid-19. Prevent illness in both you and other people by:

• Maintaining your distance when interacting with other people.
• Using a face mask that fits adequately in public areas, such as on public transportation.
• covering up your mouth when sneezing or coughing.
• Frequently wash your hands for at least 20 seconds in warm, soapy water.
• Regularly using hand sanitisers with alcohol.
• Vaccinating yourself whenever possible.

You can call 119 free of charge to book your vaccination appointment over the phone if you cannot book online, alternatively, it can be booked online by accessing the link. More advice and information about the COVID-19 vaccine can be found on the Healthwatch England website.

Protect yourself from flu

The flu is an easily transmissible respiratory disease that affects the throat, nose, and occasionally the lungs. It may result in minor to serious symptoms. The flu can be dangerous and even fatal for certain people. Access the link to find out which pharmacy near you offers flu jabs. For more information about flu and advice, please visit the Healthwatch England website.

Seeing your GP

Do you have trouble registering with a general practitioner this winter?

An important reminder is that by NHS guidelines:

• In England, anyone can register with a GP for free.
• Immigration status, proof of address, ID or NHS number isn’t required to register.

You can find out more about common issues registering with a GP practice and what your rights are here.

When we are out and about in the community, one of the most common things we hear Barking and Dagenham residents say is how difficult and time-consuming it has become to get a face-to-face GP appointment. We have prepared a helpful guide on steps to take to be seen face-to-face by your GP. Please see the information below:

Feeling confused about your options this winter? There is so much information online, it’s hard to know who to trust. That’s why Healthwatch England provides information and advice you can rely on.

Get support in the community

People will be feeling pressure more than ever as the temperatures drop due to skyrocketing utility bills, rising food shop prices, and other issues. For this reason, we are providing information about how to get assistance with benefits, maximising income and directing you to food banks, warm places, and wellness resources. You can get face-to-face support by dropping in one of your local community hubs or accessing support online.

And lastly, share your experience with us. Since we are your champion for social and health care, providing us with feedback enables us to enhance service for all patients. You can also contact us by calling our free information and signposting line: 0800 298 5331.