Open consultation for visiting in care homes, hospitals and hospices

Visiting loved ones in care homes, hospitals, and hospices is crucial for their well-being and quality of care. The COVID-19 pandemic exacerbated concerns about visiting restrictions, and while necessary for safety, they caused emotional distress. Guidelines now emphasise the importance of encouraging and facilitating visiting in all circumstances. Despite efforts to return to normal, some restrictions have persisted, leading to prolonged separation and emotional harm.

The Department of Health and Social care is now undertaking an open consulation. This consultation seeks feedback on introducing legislation to ensure reasonable access to visitors in care homes, hospitals, and hospices, including accompanying individuals to appointments. It urges participation to gather evidence for determining necessary actions on visiting in health and care settings.

How to provide your response
The most convenient method is to fill out the online survey. If you encounter any difficulties with the survey, you can contact visiting@dhsc.gov.uk via email. However, it's important to note that you should not send your consultation answers or any personal information to this email address.

Please click here for more information about the open consultation.