Healthwatch consulted with the local community to find out what areas should be part of the work programme for 2015 -2016, we received many suggestions from
the community, and most feedback was about phlebotomy services. The feedback highlighted the long waiting times across both King George and Queens Hospital.
Healthwatch took this area of work on as a project to look further into the Phlebotomy services available to residents of Barking and Dagenham, focusing on
- Where residents go for a blood test?
- Why they choose the venues?
- If they are aware of the options they have?
- How long people have waited to be seen?