Please note this is an interim report, pending full responses from service providers and commissoners. 
This report provides presents the experiences of 35 care home residents and relatives and 57 care home staff during the unprecedented COVID-19 pandemic of 2020. It is an independent evaluation of the experience of people using and working in care homes in the London Borough of Barking and during the height of the pandemic. Recommendations for improvements and developments form part of the report.